Lead F&B Service

ION Nusantara · 📍 Palembang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 11.000.000 – Rp 16.000.000 per month

ION Nusantara is seeking a dynamic and experienced Lead F&B Service professional to join our team in Palembang. This role is crucial in ensuring the highest standards of service and customer satisfaction in our food and beverage operations.

As a Lead F&B Service, you will be responsible for overseeing the operations of our F&B service team, ensuring that all services are delivered with excellence and efficiency.

If you are passionate about delivering exceptional service and have a proven track record in the F&B industry, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Oversee the daily operations of the F&B service team, ensuring high standards of service and customer satisfaction.
  • Develop and implement service standards and procedures to ensure consistency and quality.
  • Train and mentor team members to enhance their skills and performance.
  • Monitor and manage inventory levels to ensure optimal stock management.
  • Ensure compliance with health and safety regulations in the F&B service area.
  • Handle customer complaints and resolve issues promptly and professionally.
  • Lead team meetings and provide regular feedback to improve service delivery.
  • Ensure that all financial transactions related to F&B services are accurate and properly documented.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Hospitality, Hotel Management, or a related field.
  • Minimum of 3 years of experience in F&B service leadership roles.
  • Proven track record of delivering exceptional customer service.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of inventory management and financial transactions.
  • Ability to work under pressure and meet tight deadlines.
  • Familiarity with health and safety regulations in the F&B industry.

    • 🛠️ Keahlian

    LeadershipTeam ManagementCustomer ServiceInventory ManagementFinancial TransactionsHealth and Safety Regulations
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